Citizens

2.5(17)· Google2.5 out of 5 from 17 reviews (Google rating)Bank
Closed · opens 9:00 AM

Quick facts

Citizens is a bank at 1376B S Lapeer Rd in Lake Orion, MI, open Mon–Sat from 9:00 AM. Call +1248-814-7571 for details.

Address
1376B S Lapeer Rd, Lake Orion, MI 48360
Phone
+1248-814-7571
Hours today
9:00 AM – 4:00 PM

About Citizens

Citizens is a bank at 1376B S Lapeer Rd in Lake Orion, MI 48360. The location lists an ATM, drive-through service and wheelchair-accessible parking. These are the specific local amenities provided in its listing. Citizens also offers customers ways to connect beyond its branches, including online banking, a mobile app and a customer contact center.

In its business description, Citizens identifies home buying, paying for college, retirement savings and managing debt as topics customers can bring to the bank. The company reports approximately 1,100 branches across 15 states and around 3,100 ATMs; those figures describe its broader network rather than the Lake Orion, MI location alone. Citizens is a Member FDIC and an Equal Housing Lender. This location has a Google rating of 2.5 out of 5 from 17 reviews, though the supplied information does not include review text explaining those ratings.

Known for

  • ATM at the location
  • Drive-through service
  • Wheelchair-accessible parking
  • Online and mobile banking

Google rating breakdown

17 ratings on Google. Ratings and counts are Google's, not ours.

  • 5★4
  • 4★3
  • 3★0
  • 2★1
  • 1★9

What people mention

Topics counted across Google reviews.

  • chair×3
  • account×3
  • checks×2
  • promotion×2
  • helpful staff×2
  • overall experience×2

What reviewers say elsewhere

  • “Helpful and kind staff. Always a pleasant experience!”

    — NADER WEHBE, March 19, 2026 · google

  • “Shilpi was absolutely useless. She held me in her office for a half an hour, after close, to tell me "sorry nothing we can do" when setting up an account. Absolute horrible branch.”

    — Timothy Lawson (TJ), January 16, 2025 · google

  • “Worst Bank Ever! They locked me out of my account and took my money. Don't trust them.”

    — Aztec Two, August 14, 2024 · google

  • “My experience with this bank has been very poor. The staff was rude, lazy and ultimately incompetent. When i gave them instructions from my loan officer to do a wire transfer ( which he had written down word for word on what to do in ver…”

    — Remington Martin, November 5, 2023 · google

Excerpts are shown for attribution and remain the property of their source.

Reviews on Noemic

No reader reviews yet — be the first.

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Within walking distance

Citizens — frequently asked

Is Citizens open on Mondays?
Yes — Citizens is open Monday from 9:00 AM to 4:00 PM.
Where is Citizens?
Citizens is at 1376B S Lapeer Rd, Lake Orion, MI 48360.
What is the phone number for Citizens?
You can reach Citizens on +1248-814-7571.

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